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fleet services and management

April 30, 2016

In regards to choosing between changing the oil for individuals driving their personal SUVs and for fleet delivery vehicle managers one has to take into account the time, not only the amount of money charged per vehicle. It might be enticing to alter the oil for V-8 SUV owners at $45.00 a pop, as opposed to cope with the cutthroat competition of bidding on fleet oil change services, but you've to consider a very important factor; "The Money Is In the Time and Process, Not the Unit Charge Rate," so, let's talk important tracking software.

You see, shortly ago, I was reminded of the significance of production in the services business, when I was asked by a start-up entrepreneur of on-site auto maintenance. He asked point blank; "Just how many oil changes may be completed by a decent crew (I am assuming 2 visitors to a crew/truck) within an 8 hour day making use of your trucks and methods?"

Okay, listed here is my experience; with full production - Six Sigma style - vehicles in a line (fleets) the solution is 100s with a staff of three. Personal cars, various different, you'll need very competent auto mechanics with experience 5-6 each hour with 2 people maximum. Of course, there is more to the story, in reality his next question was even blunter and I must say right on target too; "Do the trucks you utilize work on one vehicle at a time or multiple simultaneously?"

When doing fleets you utilize an assembly line methodology, so first, you begin the motors on five vehicles, however, you pop the hoods on 15 in the row. After 8-minutes, you turn off the very first five, start the next five, drain the very first five drain plugs, you obtain the idea. Or, you utilize evacuation systems. It's a procedure, the cash is in the "time" not the task or cost per unit. Travel time is job time incidentally, including chasing parts, filters - especially when you're paying automotive technicians to fetch oil filters, fuel filters, and such transportation services.

Indeed, I've always instructed our crews on the need to honor the concept of JIT - just with time inventory, that's to say have the supplier, NAPA Auto Parts as an example, deliver the filters needed to the task site, why pay to stock the filters, inventory them, transport them, when these auto part companies deliver and will do anything to earn your company? In the event that you will run a car business whether you are dealing with private owners of SUVs or those in control of large fleets of vehicles, then you need to run it with production in mind. Please think over all this and think on it.

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